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CLINICAL PRACTICE
GUIDELINE |
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The Diagnosis and Treatment of Heel Pain
Mechanical Posterior Heel Pain (Pathway 3)
The posterior heel is the second most common location of mechanically induced symptoms. Pathology is categorized as 1) insertional Achilles tendinitis, and 2) bursitis often associated with Haglunds deformity (pump bumps).
Insertional Achilles tendinitis most commonly presents with an insidious onset often leading to chronic posterior heel pain and swelling (6264). Pain is aggravated by increased activity (e.g., walking and/or running), and pressure caused by shoe gear. A palpable prominence may be appreciated both medially and laterally to the insertion of the Achilles tendon. Tenderness can be central or more globally located posteriorly on physical examination. Radiographic findings commonly show insertional spurring or erosion (Fig. 2).
Initial treatment centers around reducing pressure to the area (e.g., open-backed shoes), heel lifts/orthotics, NSAID therapy, and various physical therapy modalities, including stretching. Primary treatment with immobilization may be considered in particularly acute cases, although this is more commonly used if the previously described treatments are unsuccessful. Local corticosteroid injections are not recommended (65).
Resistant cases should be referred to a podiatric foot and ankle surgeon. Surgery may be indicated (e.g., resection of the posterior spur along with pathologic soft tissue inflamed bursa, diseased tendon). Various degrees of detachment with subsequent reattachment of the Achilles tendon may be needed to assure complete resection of the spur.
Bursitis associated with Haglunds deformity may occur in both sexes and at any age, although studies have shown that females aged 2030 years are most commonly affected (6669) (Fig. 3). Symptoms include acute pain and inflammation significantly aggravated by shoe gear. Pain is relieved with barefoot walking. On physical examination there is tenderness lateral to the Achilles tendon, usually associated with a palpable posterior lateral prominence. Radiographs commonly demonstrate prominence of the posterior superior surface of the calcaneus. The degree of prominence may be quantified by documenting specific radiographic angles.
Initial treatment, such as open-backed shoes, NSAID therapy, injections (with care taken not to inject the Achilles tendon), is always directed toward eliminating pressure and inflammation to the symptomatic area. Physical therapy also may be helpful.
If symptoms are not improved after an adequate period of nonoperative treatment, the patient should be referred to a podiatric foot and ankle surgeon, and surgery may be required. Resection of the prominent posterior superior aspect of the calcaneus and inflamed bursa is the indicated surgical procedure (64, 70). Although not commonly performed, calcaneal osteotomy may also be required to correct abnormal calcaneal alignment (e.g., calcaneal varus).

Neurologic Heel Pain (Pathway 4)
Neurologic heel pain is defined as pain in the heel as a result of an entrapment or irritation of one or more of the nerves which innervate this region. The nerves (Figs. 4 and 5) specifically considered are:
Posterior tibial (tarsal tunnel syndrome) Medial calcaneal (heel neuroma) Medial plantar Lateral plantar, including branch to abductor digiti minimi Sural, including lateral calcaneal
Neurologic pain in the heel or the absence of sensation in the foot and/or heel can also be due to more proximal nerve impingement syndromes (71). Patients describing pain that originates in the low back and radiates down the leg and into the foot must be assessed for radiculopathy secondary to proximal nerve root pathology.
If neurologic heel pain is suspected, appropriate referral for diagnostic studies and/or assessment by a specialist should be considered. Diagnostic studies may include:
Electromyography (EMG) Nerve conduction velocity (NCV) Magnetic resonance imaging (MRI)
After consultation reports and diagnostic studies are reviewed, accurate diagnosis and treatment protocol can be developed. In some instances, the podiatric foot and ankle surgeon will manage local conditions in the foot and ankle, while referral to appropriate specialists may be required if the pathology is found to be originating from the lumbar area.
The exact prevalence of heel pain secondary to neurologic causes in the general population is unknown (8, 11, 72, 73). Obesity, venous insufficiency, trauma, and space-occupying lesions may be factors because they can put pressure on the involved nerve (71, 74). Most causes of neurologic heel pain are unilateral. However, bilateral cases of entrapment neuropathy causing symptoms have been reported (75). In suspected neurologic heel pain, especially in bilateral presentations, an underlying systemic disease process must be ruled out.
Arthritides in Heel Pain (Pathway 4)
Most cases of heel pain encountered in clinical practice are likely to have a biomechanical etiology and respond to recommended therapy. In the process of taking a history and conducting a physical examination, a physician should consider that various systemic arthritides are also capable of presentation as heel pain. These include the seronegative arthritides, psoriatic arthritis, Reiters disease, diffuse idiopathic skeletal hyperostosis (DISH), rheumatoid arthritis, fibromyalgia, and gout (14, 31, 35, 36, 76115).
These patients may have other joint symptoms and should be questioned regarding concomitant arthralgias. This, in conjunction with careful radiographic evaluation and laboratory testing, may provide help in proper diagnosis and treatment of these unresponsive patients.
Occasionally, scintigraphy may be useful in diagnosis, as a pattern of joint involvement will be evidenced (38, 116127). Radiographs of the heel may show erosions or proliferative changes specific to one of these diseases. Rheumatologic consultation may be helpful for diagnosis and treatment.
Traumatic Heel Pain (Pathway 4)
Acute trauma to the calcaneus is the most common osseous cause of heel pain. In almost all cases, the mechanism of injury is a fall from a height onto the heel. Intra-articular fractures involving the subtalar joint result in diffuse pain in the rearfoot that is poorly localized to the heel itself. In less severe injuries, more focal symptoms are found corresponding to the anatomic area of the fracture. These include isolated injuries to the sustentaculum tali, the plantar calcaneal tubercles, and avulsion of the posterior aspect of the tuber (128135). Diagnosis is made by a history of trauma, focal pain on palpation, and radiographic confirmation of the fracture. Treatment is most often surgical when significant functional units are violated. In those cases where the fracture fragments are small, nonarticular, or minimally displaced, treatment is typically simple immobilization.
Stress fractures of the calcaneus occur as a consequence of repetitive load to the heel (122, 124, 130, 136145). The most common site of stress fracture is just posterior and inferior to the posterior facet of the subtalar joint. Although the exact mechanism is unknown, historically many patients report an antecedent increase in walking activity just prior to the onset of symptoms. The diagnosis should be entertained upon clinical suspicion and elicitation of such a history. The physical findings include tenderness to the lateral wall of the calcaneus, just posterior to the facet. There may be swelling and warmth. Pain elicited with compression of the calcaneus is highly suspicious of a stress fracture. Often the onset of symptoms precedes the radiographic findings and ancillary measures can assist in early diagnosis. Technetium bone scans are highly sensitive for stress fractures of the calcaneus in this setting. Radiographic features include an area of linear sclerosis corresponding to the fracture site. Treatment is conservative and involves protection and immobilization of the involved foot (131, 137). Progression to an acute fracture is uncommon.
Soft-tissue trauma (e.g., acute plantar fascia rupture) can also cause heel pain and be present in patients with negative radiographic and bone-scan findings (146148). Clinical examination and appropriate diagnostic imaging can lead to establishing a diagnosis and treatment plan.
Other Causes of Heel Pain (Pathway 4)
Although rare, conditions such as benign and malignant tumors, infection (soft tissue and bone), and vascular compromise must be considered as etiologies for a patients heel pain (34, 77, 149158). The potential morbidity of these conditions is substantial. Proper diagnostic testing along with consultation or referral to the appropriate specialist are paramount in these individuals. In adolescents, calcaneal apophysitis is probably the most frequent etiology of heel pain. Palliative treatment is successful in almost all cases.
2001 Clinical Practice Guideline Core Committee
James L. Thomas, DPM, Chair; Susan D. Couture, Vice Chair; David J. Caldarella, DPM, Board Liaison; Allen M. Jacobs, DPM; Michael S. Lee, DPM; Robert W. Mendicino, DPM; John M. Schuberth, DPM; and John V. Vanore, DPM.
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